Before working with you, our experience with marketing firms had been a string of frustrations. As a result, we had a website and brand that was piece-milled and that didn't accurately represent our hospital, our purpose, or our vision. Thanks to working with you, we now have a brand, a master positioning statement and a website that finally reflects what we deliver.
We've most appreciated your team's active listening and having a partner in you—a partner that's not afraid to push back and challenge us on our preconceived ideas and potential blind spots. When we have a need, we know we have a partner in you that is not just interested in making another sell, but rather being consultative and thorough.
We will continue to work with you for our future needs and will not hesitate in recommending you to others. You offer a consultative approach by a team of experts.
You are not a typical website design company! You are UNBELIEVABLY creative and straightforward, organized, and respond immediately to questions and communications.
We appreciate the fact you don't just take the info we give you and do whatever we suggest; you actually look critically at it as a potential consumer's point of view and come up with your own ideas to make it better and more accessible. We are just lucky to have found you, to have been able to meet you, and to get to know you.
It is obvious that you are brilliant—we are not just flattering you, it is obvious.
As soon as you finished your website work for us, we immediately saw results. So many site flaws were corrected, our site began to index properly with search engines, and (the best part) is that customer inquiries directly from our site quickly increased.
We will absolutely recommend Gravity9 Technologies! Not every company takes the time to really get to know their clients and build meaningful relationships. Everyone I've worked with at Gravity9 does this AND delivers what they said they would, every single time.
On top of it all, your customer service and follow-through were impeccable, making the experience of working with your team an absolute pleasure. You were able to complete each task efficiently and on time.
You were worth every penny we spent with you, we love working with you all, and we can't wait to see what the future holds for all of us!
For our website, We chose you for the job because you respectfully listened to our ideas and then built an extremely smart and strategic plan around them, with a few creative features added in.
You didn't try to sell us more than we needed, and didn't just put together a simple plan to match our needs and move on. Your team first devised a quick fix plan for our old site so we could continue operating, then went to work on the new site. Your attention to detail was contagious.
We are flooded with compliments and enthusiasm regarding our new site. It's creating a buzz that is carrying over into added sales and rejuvenated customer loyalty.
Our only regret? That we did not find you sooner.